- Amazing Luxury Vacations

Krystal Cancun Overview

At Krystal Cancun you'll experience the pleasure of freshness and renewal. We invite you to take a well-deserved vacation and enjoy the beauty of the Mexican Caribbean. Our hotel is located in beautiful Punta Cancun, the heart of activities and entertainment, very close to the marina and golf courses. You'll fully enjoy the enormous wealth that this Mexican destination has to offer, with all the attractions, comfort and serves offered to you by the Krystal Cancun. Krystal Cancun is located in the best hotel area of Punta Cancun, in front of the Convention Centre and the best shops, restaurants, leisure and amusement areas as well as the sports harbour and a golf course—a privileged locale due to its closeness to shopping centers and the heart of the city's nightlife scene.

Discover the best alternative for enjoying a perfect stay in Cancun. Have a pleasant time at the panoramic swimming pool & Jacuzzi. Take a break in the Bali style day beds or in the beach palapas with the white and soft sand, exercise your body and spirit at the Fitness Center & Spa while your kids have fun Krystal Cancun awaits you with 349 spacious rooms mixed with comfort and elegance. Krystal Cancun offers 18 unique rooms in an exclusive setting for couples who wish to enjoy a wonderful experience in an adult-only ocean front section—this concept offers special amenities, discounts and preferential benefits for couples and honeymooners. The Club Krystal offers you many benefits like the Club Lounge with continental breakfast service, appetizers and wine at sunset and exclusive access to the solarium with the best view of the Caribbean Ocean

Suites & Accommodations


Deluxe Room

A 365 sq. feet and with floor to ceiling windows offering panoramic views of either the Caribbean Sea or Cancun Lagoon, there is nothing "standard" about these hotel rooms. Choice of king bed or two double beds. Maximum occupancy of 4 guests.

Room Features:

Occupancy: 3 Adults or 2 Adults & 2 Children
Beds: 1 King or 2 Double
View: Garden/Ocean
Room Size: 365 Sq. Feet
Room Amenities:
  • Premium TV channels
  • Pay movies
  • Fireplace
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Shower only
  • Rainfall showerhead
  • In-room childcare (surcharge)
  • Iron/ironing board
  • Cable TV service
  • Free WiFi
  • In-room safe (laptop compatible)
  • In-room massage available
  • Room service (24 hours)

All-Inclusive Program Details

  • Breakfast, Lunch and dinner buffet
  • Dinner during operational hours
  • Dinner at the Mexican specialty restaurant, Hacienda el Mortero, with house wine by the glass.
  • Drinks during bar operational hours. Domestic and selected international brands of the KRYSTAL ALL INCLUSIVE PROGRAM
  • Bottles of water in the room (restocked daily)
  • Snacks from 12 to 5 pm by the pool area
  • Aquatic sports available at the hotel's marina by presenting the All-Inclusive bracelet
  • Free use of the gym (Massages 20% off)
  • Room service 24 hours (light snacks from 11 pm to 6 am)
  • Dine out "Discover Cancun" Program: Dinner at any of the preferred restaurants accordingly to dine out program Recreational activities during the day
  • All tips and taxes included
  • All Inclusive is not applicable in minibar
  • Surcharge in fine cuts, shrimps and lobster $18 per person + 11% tax + 15% service USD
*Christmas and New Year's Eve Gala dinner is not included. A surcharge is optional.

Available Packages

5 Days / 4 Nights - Deluxe Room

Max Guests:
4 persons

You will truly appreciate Krystal Cancun Resort the minute you walk in through the front doors. The resort features a very Modern look and feel. Each hotel guest room is tastefully laid out with marble floors, floor to ceiling windows, electronic safety deposit box, large flat screen tv with inactive tv for movies & cable, premium bedding plus your choice if either 1 king or 2 double beds. You will have a sea view from your balcony or terrace.

3 rooms left

7 Days / 6 Nights - Deluxe Room

Max Guests:
4 persons

You will truly appreciate Krystal Cancun Resort the minute you walk in through the front doors. The resort features a very Modern look and feel. Each hotel guest room is tastefully laid out with marble floors, floor to ceiling windows, electronic safety deposit box, large flat screen tv with inactive tv for movies & cable, premium bedding plus your choice if either 1 king or 2 double beds. You will have a sea view from your balcony or terrace.

2 rooms left


Luxury All Inclusive Puerto Vallarta Villas Resort with our all-inclusive program includes onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. The property also offers a deli/market store, pool service & room service. Public areas are equipped with high-speed wired and wireless Internet access (surcharge). This beach resort also offers a children's club, a children's pool, and a health club.

  • 24-hour front desk
  • Airport transportation (surcharge)
  • Babysitting or childcare (surcharge)
  • Bar/lounge
  • Barbecue grill(s)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas
  • Children's club
  • Children's club (free)
  • Children's pool
  • Coffee shop or cafe
  • Free grocery shopping service
  • Concierge services
  • Designated smoking areas
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Fitness facilities
  • Free self parking
  • Full-service spa
  • Garden
  • Gift shops or newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of outdoor pools - 2
  • Number of restaurants - 4
  • Number of spa tubs - 2
  • Outdoor tennis court
  • Parking (limited spaces)
  • Picnic area
  • Pool sun loungers
  • Poolside bar
  • Porter/bellhop
  • Sauna
  • Shopping on site
  • Smoke-free property
  • Spa services on site
  • Spa treatment room(s)
  • Supervised childcare/activities (free)
  • Terrace
  • Tours/ticket assistance
  • Waterslide
  • Wedding services
  • WiFi (surcharge)

All Inclusive Dining:


El Mortero Restaurant:

With the tradition of old-Mexico in an authentic hacienda-style restaurant, with gourmet Mexican fare at its best, while being accompanied by the soulful serenades of the mariachi. A la carte service for dinner only included once during stay. Reservations are required & dress code is required for a casual elegant ambiance. (slacks are required for men)


Aquamarina Restaurant:

A delicious variety of local and international dishes served in an air-conditioned area overlooking the pool. Try mouth-watering Mexican specialties at the breakfast buffet. Lunch and Dinner are a la carte. Las Velas Restaurant
Situated conveniently by the main pool, the restaurant allows you to enjoy snacks, as well as delicious surf and turf specialties, while experiencing an amazing view of the sweeping beach and Caribbean Sea. Buffet breakfast with traditional Mexican specialties. Lunch & Dinner are served a la carte. Open from 7:00 am to 10:00pm.


Beach Club Bar:

Sunbathe in comfort on padded lounge chairs. Appetizer service, tropical snacks and drinks. This is the ideal place to relax, kick back and have a good time.


Lobby Bar:

The perfect meeting place with drinks, cocktails, billiard tables, and of course, an All Day Happy Hour open from 10:00am to Midnight.


Cascada Bar:

Relax on your own swing seat with refreshing drinks served by the infinity whirlpool.


Room Service:

In suite dining is available 24 hours a day.

Frequently Asked Questions

If you have additional question, please contact us.

The property was constructed first back in 1980. Krystal Cancun went through a multi million dollar renovation with an exclusive modern look! The property Also updates the bedding and the rooms regularly.

Check in-time is 3:00 pm & Checkout is at Noon.

Are Pets allowed?

Pets are not allowed at this resort.

Resort Fee's are $19.95 per night which includes the all taxes & gratuities.

Simply contact customer service to take care of additional people, rooms and flights.

Customer service can be reached at 888-242-5655 press option 2.

Yes. By adding Trip Insurance to your package, you have the ability to cancel your package at anytime as long as it's not within 72 hours prior to your arrival. We understand things come up in life so If you need to cancel your trip due to an emergency or because you decided against traveling, with trip insurance it's not problem.

You can purchase trip insurance with your package & Trip Insurance prices depend on your package.

We do offer car rentals that you can add to your trip though Customer Service. Transportation for traveling around Cancun is not included. However there are Taxi drivers available to take you wherever you would like to visit available at the Concierge's desk. You can also schedule Excursions, Eco Tours, Diving & Snorkeling tours and more through our Customer Service Department.

The resort has 8 stories. To make a special request please contact Customer Service or schedule while booking your reservations.

Things to Do

Krystal has it all, from spacious 137-meter (150-yard) sundeck overlooking the Caribbean Sea features a 68.5-meter-long (75-yard) freeform pool with a waterfall at one end, a swim-up bar at the other end, and an infinity edge in the middle. Adjacent to the waterfall end is a jetted tub and a 3.5-meter-diameter (12-foot) children's pool near a grass playground. Guests are provided towels next to the kids club. Golfing and Sailing nearby with Personal motorized watercraft on site. Windsurfing is a must, popular sport in the area. Parasailing is available nearby. Fitness classes and Playground for kids is on site.. The Resort also offers Scuba diving lessons, for those who like Snorkeling, some of the best sea life in the area. You can test your surfing/boogie boarding skills in between games of Volleyball on the beach!

Spa Services
Beautiful full-service spa offers a Turkish bath, manicures and pedicures, massages, body scrubs, aromatherapy and facial treatments.

Possible Activities include:
  • Golfing
  • Shopping
  • Sailing Hiking/biking trails
  • Parasailing
  • Ecotours
  • Puerto Morelos

Off site things to do in Cancun:


Cancun Watersports

Cancun watersports will delight even the most avid watersports enthusiast. Cancun watersports offer some of the best scuba diving, snorkeling and sportfishing in the world! You can even charter your own sailboat with crew and equipment for an adventurous day out on the open sea or a romantic sunset cruise!


Cancun Adventure:

For the most exhilarating adventure tours in Cancun, look no further. Cancun adventure tours are suitable for all the family. You can enjoy some of the longest zip lines in Latin America, go mountain biking, drive through the jungle in open top jeeps and swim in cenotes. Cancun adventure tours can be tailor-made to be as challenging as you choose


Mayan Culture:

Cancun's Mayan Culture is its crowning glory. The aura of mystery and majesty still lingers around the Mayan archaeological sites such as Chichen Itza, Tulum and Coba to mention but a few. These are all within easy reach of Cancun by bus, or car or on one of the many tours.


Cancun Spas:

Cancun is one of the premier spa destinations in the world with a choice of more than thirty Cancun spa resorts awaiting you to transport your mind, body and spirit to a nirvana of pure bliss.

Shopping in Cancun:


La Isla Shopping Village:

Arguably Cancun's prettiest and best mall, La Isla Shopping Village is located at km 12.5 in the Hotel Zone and is home to the Interactive Aquarium, a movie theater, outstanding restaurants, coffee shops, a drug store, upscale boutiques and souvenir shops. This open air mall has a charming canal running through it. There are quite a few waterfront restaurants, which are wonderful places to sit and watch the sunset. Local children can usually be found playing in the fountain close to Hooters, where spouts of water shoot out of the ground. This fountain is a great place to take vacation pictures.


Malecon Americas

Located in downtown Cancun, Malecon Americas is connected to another very popular mall, Plaza Las Americas. Malecon Americas is partially indoors and partially open air. The two story indoor portion features clothing, shoe and jewelry shops, as well as a book store, a furniture store, a Liverpool home furnishings store, a children's hair salon, a music store and a large Mexican department store. The open air section has a Starbucks, food kiosks, activities for children and numerous restaurants, like Chili's, McDonalds (with a McCafe) and Hooters. On weekends, especially on Sundays, the mall is packed with locals.

Night Life in Cancun:


Senor Frogs:

Senor Frogs, in the Cancun Hotel Zone, has two different sides to it. During the daytime it is a fun tropical restaurant serving delicious hamburgers and other fast food, then in the evening it turns into a place to party where literally anything goes, from dancing the night away on the stage or on the bar while a band plays, to entering exciting contests organized by the animation staff, singing for the crowd, or even flying down a slide that ends in the Nichupte Lagoon!



Palazzo is a glamorous, revolutionary club that breaks all the accepted traditions of the night. Discover the true vacation experience at this club, located in the Cancun Hotel Zone.


Guest Reviews

J. Williams

Tulsa, OK

Perfect Location


Pros: I liked how close we were to the clubs and shows area. It also had great views to the Ocean, the breeze was amazing. We really enjoyed the balcony each night!
Cons: Outside in the pool area the bar service could use some help
Location: A lot of entertainment within walking distance. From the moment we arrived to the property the staff greeted us at the welcome desk. Everyone was very helpful and staff was very friendly. Our room was very ample with a small kitchenette and great view to the ocean and boulevard

The Calairy Family

Schenectady, NY

Great Ocean View


Got a family suite with continental breakfast in tower B. Great ocean view from the room is a plus too. Only downside was the noise of the nightclub next door. Which the staff was nice enough to move us, if we were a young couple this would have been great! Great facilities and location right on the nice stretch of beach and close to restaurants and shopping. We would definitely love to come back to this great hotel.

W. Shaffer

Columbia, SC

I had a Blast!!!


We were in walking distance to Carlos & Charlies, the Hard Rock Cafe & The City night club. My favorite clubs were Coco Bongo and Daddy O's! if you are looking to Party and have a good time. The location for us was perfect. Can't wait to go again!.

Support You Deserve

Bargains On Resorts provides the support you deserve. Whether it is before, during, or after the sale, we are available to ensure you have the most trouble-free vacation possible. Rapid response and courtesy are our primary support missions. We understand you could choose other companies and we value your trust in us.